diff --git a/src/components/platform-entry/PlatformEntryFlowShellImpl.tsx b/src/components/platform-entry/PlatformEntryFlowShellImpl.tsx
index c17ad2c3e..99e453336 100644
--- a/src/components/platform-entry/PlatformEntryFlowShellImpl.tsx
+++ b/src/components/platform-entry/PlatformEntryFlowShellImpl.tsx
@@ -320,10 +320,7 @@ import {
   remixRpgEntryWorldGallery,
 } from '../../services/rpg-entry/rpgEntryLibraryClient';
 import { navigateHostNativePage } from '../../services/host-bridge/hostBridge';
-import {
-  getRpgProfilePlayStats,
-  submitRpgProfileFeedback,
-} from '../../services/rpg-entry/rpgProfileClient';
+import { getRpgProfilePlayStats } from '../../services/rpg-entry/rpgProfileClient';
 import { requestRpgRuntimeJson } from '../../services/rpg-runtime/rpgRuntimeRequest';
 import { type RuntimeGuestRequestOptions } from '../../services/runtimeGuestAuth';
 import { squareHoleCreationClient } from '../../services/square-hole-creation';
@@ -374,6 +371,7 @@ import type { CustomWorldProfile } from '../../types';
 import { useAuthUi } from '../auth/AuthUiContext';
 import { PlatformAcknowledgeStatusDialog } from '../common/PlatformAcknowledgeStatusDialog';
 import { PlatformActionButton } from '../common/PlatformActionButton';
+import { FLOATING_FEEDBACK_FORM_URL } from '../common/floatingFeedbackEntryModel';
 import { PlatformDangerConfirmDialog } from '../common/PlatformDangerConfirmDialog';
 import { PlatformFieldLabel } from '../common/PlatformFieldLabel';
 import { PlatformSubpanel } from '../common/PlatformSubpanel';
@@ -550,7 +548,6 @@ import type {
 import { PlatformEntryWorldDetailView } from './PlatformEntryWorldDetailView';
 import { PlatformErrorDialog } from './PlatformErrorDialog';
 import { buildExternalGenerationQueueStatus } from './platformExternalGenerationQueueStatusModel';
-import { PlatformFeedbackView } from './PlatformFeedbackView';
 import { resolvePlatformGenerationProgressTickDecision } from './platformGenerationProgressTickModel';
 import {
   buildPlatformHostDraftFailureNotification,
@@ -2513,8 +2510,9 @@ export function PlatformEntryFlowShellImpl({
   useEffect(() => {
     if (selectionStage === 'profile-feedback') {
       setPlatformTab('profile');
+      setSelectionStage('platform');
     }
-  }, [selectionStage, setPlatformTab]);
+  }, [selectionStage, setPlatformTab, setSelectionStage]);
 
   const openProfileFeedback = useCallback(() => {
     if (!authUi?.user) {
@@ -2522,9 +2520,8 @@ export function PlatformEntryFlowShellImpl({
       return;
     }
 
-    setPlatformTab('profile');
-    setSelectionStage('profile-feedback');
-  }, [authUi, setPlatformTab, setSelectionStage]);
+    window.open(FLOATING_FEEDBACK_FORM_URL, '_blank', 'noopener,noreferrer');
+  }, [authUi]);
 
   const enterCreateTab = useCallback(() => {
     // 只依赖稳定的 setter，避免把 bootstrap 对象的 render 级引用变化
@@ -15543,24 +15540,6 @@ export function PlatformEntryFlowShellImpl({
           </motion.div>
         )}
 
-        {selectionStage === 'profile-feedback' && (
-          <motion.div
-            key="platform-profile-feedback"
-            initial={{ opacity: 0, y: 12 }}
-            animate={{ opacity: 1, y: 0 }}
-            exit={{ opacity: 0, y: -12 }}
-            className="flex h-full min-h-0 flex-col"
-          >
-            <PlatformFeedbackView
-              onBack={() => {
-                setPlatformTab('profile');
-                setSelectionStage('platform');
-              }}
-              onSubmit={submitRpgProfileFeedback}
-            />
-          </motion.div>
-        )}
-
         {selectionStage === 'work-detail' && !selectedPublicWorkDetail && (
           <motion.div
             key="platform-work-detail-empty"
diff --git a/src/components/rpg-entry/RpgEntryFlowShell.agent.interaction.test.tsx b/src/components/rpg-entry/RpgEntryFlowShell.agent.interaction.test.tsx
index 7bea6c993..a204a98e2 100644
--- a/src/components/rpg-entry/RpgEntryFlowShell.agent.interaction.test.tsx
+++ b/src/components/rpg-entry/RpgEntryFlowShell.agent.interaction.test.tsx
@@ -198,6 +198,7 @@ import {
   AuthUiContext,
   type PlatformSettingsSection,
 } from '../auth/AuthUiContext';
+import { FLOATING_FEEDBACK_FORM_URL } from '../common/floatingFeedbackEntryModel';
 import { PLATFORM_DESKTOP_LAYOUT_QUERY } from '../platform-entry/platformEntryResponsive';
 import {
   getUnifiedCreationSpec,
@@ -9453,6 +9454,44 @@ test('creation home desktop rail hides recommend and discover entries', async ()
   ).toBeTruthy();
 });
 
+test('profile feedback shortcut opens Feishu form in a new tab', async () => {
+  const user = userEvent.setup();
+  const openWindow = vi
+    .spyOn(window, 'open')
+    .mockImplementation(() => null);
+  mockDesktopPlatformLayout();
+  window.history.replaceState(null, '', '/creation');
+  const { container } = render(<TestWrapper withAuth />);
+
+  await screen.findByRole('heading', {
+    name: '陶泥儿 - 开启全民精品游戏创作',
+  });
+  const nav = container.querySelector('.platform-desktop-rail');
+  expect(nav).toBeTruthy();
+
+  await user.click(
+    within(nav as HTMLElement).getByRole('button', { name: '我的' }),
+  );
+  const shortcutRegion = await screen.findByRole('region', {
+    name: '常用功能',
+  });
+
+  await user.click(
+    within(shortcutRegion).getByRole('button', { name: /反馈与建议/u }),
+  );
+
+  expect(openWindow).toHaveBeenCalledWith(
+    FLOATING_FEEDBACK_FORM_URL,
+    '_blank',
+    'noopener,noreferrer',
+  );
+  expect(screen.queryByText('反馈与投诉')).toBeNull();
+  expect(window.location.pathname).not.toBe('/profile/feedback');
+  expect(resolveSelectionStageFromPath(window.location.pathname)).toBe(
+    'platform',
+  );
+});
+
 test('project page keeps desktop rail with recommend and discover hidden', async () => {
   mockDesktopPlatformLayout();
   window.history.replaceState(null, '', '/project');
diff --git a/src/routing/appPageRoutes.test.ts b/src/routing/appPageRoutes.test.ts
index 52c2e24f7..c77578138 100644
--- a/src/routing/appPageRoutes.test.ts
+++ b/src/routing/appPageRoutes.test.ts
@@ -11,15 +11,12 @@ import {
 } from './appPageRoutes';
 
 describe('appPageRoutes', () => {
-  it('resolves profile feedback route', () => {
+  it('hides the legacy profile feedback route', () => {
     expect(resolveSelectionStageFromPath('/profile/feedback')).toBe(
-      'profile-feedback',
+      'platform',
     );
     expect(resolveSelectionStageFromPath('/profile/feedback/')).toBe(
-      'profile-feedback',
-    );
-    expect(resolvePathForSelectionStage('profile-feedback')).toBe(
-      '/profile/feedback',
+      'platform',
     );
   });
 
diff --git a/src/routing/appPageRoutes.ts b/src/routing/appPageRoutes.ts
index 7c8dc246e..f1bfbe7a9 100644
--- a/src/routing/appPageRoutes.ts
+++ b/src/routing/appPageRoutes.ts
@@ -15,7 +15,6 @@ const STAGE_ROUTE_ENTRIES = [
   ['creation-home', '/creation'],
   ['project', '/project'],
   ['image-editor', '/editor/canvas'],
-  ['profile-feedback', '/profile/feedback'],
   ['work-detail', '/works/detail'],
   ['detail', '/worlds/detail'],
   ['agent-workspace', '/creation/rpg'],